PAL Robotics | Pilot at Decathlon with TIAGo Base
A PAL Robotics representative discusses piloting the TIAGo Base in a Decathlon store in Barcelona to return unwanted fitting-room items and free staff to help customers.
In this talk
- 0:13
Testing the TIAGo Base in store
PAL Robotics and Decathlon are testing the mobile base near the fitting rooms. It returns products customers leave behind to the point of sale.
- 0:37
Automation in Decathlon’s plans
Decathlon is developing a vision for the next 10 years, with automation and robotics as part of its plans to improve store processes. The company is focused on efficiency, quality, and cost across its stores.
- 1:12
Giving teammates more time with customers
Staff currently collect unwanted items from fitting rooms by hand, a task that takes time. The TIAGo Base could handle this work, helping keep teammates available in the aisles and with customers.
- 1:50
A partnership focused on store improvements
PAL Robotics describes Decathlon as a key innovation partner that is willing to trial new approaches. The collaboration aims to help Decathlon improve store operations and the customer experience.
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