Navigation software update for Pepper: Crowdbot tested in a Parisian Mall - SoftBank Robotics
SoftBank Robotics demonstrates Pepper’s navigation software in a Parisian mall, helping visitors find the spa and carousel.
Chris Chiofalo, who leads solutions and services at SoftBank Robotics, discusses the company’s Australian launch and its robots with iTWire TV host Alex on Tech.
Chiofalo describes SoftBank Group’s history of innovation and says its robotics business aims to carry that approach across Asia Pacific. He says Pepper continues to sell and links his own move into robotics to a career spanning cloud, mobile, business ownership, and AI.
Chiofalo describes Whiz as an autonomous commercial vacuum that can cover up to 1,500 square metres and operate for three and a half hours. LiDAR, 3D cameras, and infrared help it map spaces after initial instructions. He says frequent automated cleaning can help meet higher cleanliness expectations during COVID, and mentions interest in add-ons such as disinfectant sprayers and UV lights.
Chiofalo says cobots should assist people with difficult work and take on repetitive tasks. SoftBank Robotics is exploring related cleaning uses across hard and soft surfaces, indoors and outdoors. On robot ethics, he emphasizes the purpose and values of the teams building robots, with examples like reducing the physical strain of vacuuming.
The company is building Australian reseller, distribution, and support channels for Whiz after early customer trials began in March. Chiofalo says more than 11,000 Whiz units had been deployed globally. He expects robotics investment and startups to grow through 2030 as manufacturing becomes less costly, while predicting a broadly capable home helper like Rosie will arrive after 2050.
Chiofalo recalls a business partner’s advice that problems can be solved, including software errors. He says he gravitates toward ambitious teams because their drive can motivate people around them. He thanks early Australian customers and invites future partners to work with SoftBank Robotics on business automation.
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SoftBank Robotics demonstrates Pepper’s navigation software in a Parisian mall, helping visitors find the spa and carousel.